Refund Policy

1. Eligibility for Refunds You may request a refund if:
You were charged more than once for the same order. Your payment was processed, but the purchased service was not delivered.You experienced a verified technical issue that prevented access to your purchased service. Your purchase qualifies for a refund under applicable law.Each request will be reviewed based on the circumstances of the order and the applicable legal requirements.
2. Digital Reports and Delivered Services
Please review the product description and available service details before purchasing.Where permitted by applicable law, completed digital reports or services that have already been accessed or delivered may not be eligible for a refund solely because the information was not what the customer expected. Nothing in this policy limits any non-waivable consumer rights.
3. How to Request a Refund
To request a refund, contact our support team using the contact details published on our website. Please provide: Your order or transaction reference. The email address used for your purchase. The date of your transaction. A brief explanation of the issue. Please do not send full payment card numbers or passwords.
4. Review and Processing
We will review your request and may contact you for additional information. If a refund is approved, it will generally be returned to the original payment method. Processing times may vary depending on your payment provider and financial institution. We will communicate any applicable processing information when your request is reviewed.
5. Duplicate or Incorrect Charges
If you believe you have been charged incorrectly or more than once, contact us so we can investigate and resolve the issue where appropriate.
6. Contact Us
For refund questions or assistance with an order, please use the contact information provided on the AutoSafeVehicle website. We aim to handle customer requests fairly, clearly, and in accordance with applicable requirements. AutoSafeVehicle — Drive with Confidence.